Privacy Policy

Privacy Policy for Plugins and Apps

The protection of personal data is central to Actonic. Hence, Actonic has used all technical and organizational means in order to comply with the regulations on data protection. This privacy policy is intended as an amendment to the software license terms.
About this document
This privacy statement covers all products by Actonic GmbH and shows how we use and protect the information that our customers („you“) provide to us. By using any of our products or services, you are accepting the practices outlined in this privacy policy.
This privacy policy applies to both personal information (which can be attributed to a specific individual) and non-personal information that is collected by us. We will not share any information with anyone other than our subcontractors, who are also bound by these privacy practices.
Please also refer to the Information Security Statement.
Customer Data/System
We do not have any access to customer data beyond the information provided by Atlassian Marketplace over the course of evaluating or purchasing our products and are not going to change that in the future. Therefore, we do not use this data for e.g. analysis, except for data anonymized by Atlassian.
If you have any problems using our products, you may contact our support team. Depending on the issue we may request log files, which you are free to give to us. All log files, including any data that is transferred with them, are only used to analyze and solve your individual issues, nothing further.
Security vulnerabilities
We continuously strive to keep our products and data secure for you. If you detect any security vulnerability, please contact our support team and we will immediately find a solution to the issue.
For products that work with browsers, we use cookies to store information of the user for the duration of his visit and until his next visit at a later time. A „cookie“ is a small amount of data that is stored on the hard drive of the computer of the user.
Right to Demand Information
You are entitled to request information on the personalized data saved in respect to you, on the origin of this data as well as on the purpose of the processing at any time.
Amendment of Privacy Policy
We reserve the right to amend this privacy policy at any time. In case of any significant amendment you will be informed via email.
Contact data provided by the Atlassian Marketplace over the course of evaluating or purchasing our products will be filed and evaluated. This data will, for instance, be used to send relevant information to you, to make using our products more efficient and fun.

Privacy Policy for this Website

Upon accessing our website data like the IP address of your computer, used browser, date, time and retention period will be logged. This data is exclusively used for statistical purposes to improve our internet services and if applicable for contacting you. For data analysis, Google Analytics is used. Google Analytics uses so-called “Cookies” which are text files saved on your computer and shows us how you use our website. The information generated by the cookie concerning your use of this website will be passed on to a Google server in the USA and saved there. Google solely receives the log data of the respective provider which only gives overviews of individuals in isolated cases (e.g. open listing of an individual in a specific case assigned by the provider). On behalf of the operator of this website, Google uses this information to evaluate the use of this website, to compile reports on the website activities and to provide other services related to the use of the website and of the internet. The IP address which is transmitted by your browser in the scope of Google Analytics will not be amalgamated with any other data by Google. Further information, as well as the privacy statement of Google, can be found at
If you do not wish that your data be collected and used you may opt out of this every time you visit the site (orange window at the top of the screen). Independent of this website, you can prevent cookies being stored generally by adjusting your browser settings. However not allowing cookies may hinder you in using all aspects of this website. Additionally, you may also prevent further data collection including IP addresses etc. by downloading and installing the Google browser plugin:
By using our opt-out function (orange window at the top of the screen) you can prevent data from being logged and analyzed by Google Analytics as well as the social media providers by deactivating the contents in the future. However, we point out that by this time data has already been logged and possibly submitted. Upon accepting or declining the use of cookies your decision will be saved for future use next time you visit our website. You have the possibility to change your decision at any time by accessing this link.
Furthermore, we do not log and save any personalized data (e.g. name, address, phone numbers or email addresses) unless you voluntarily choose to provide us with such data (e.g. with a contact- or application form). Voluntarily provided personal data is handled in the strictest confidence by us and is exclusively used to serve the purpose of responding to your inquiry and is never forwarded to third parties.
Please note that the transfer of data on the internet (e.g. during communication by email) may have security gaps. Complete protection of data from interception by third parties is not possible.
In all data protection concerns, you can turn to our data protection officer, you can reach them on [email protected] . Your concerns will be treated confidentially.
We hereby expressly object to third-party use of contact data which has been published in accordance with the editorial requirements, for the transmission of not expressly solicited advertising and information material. We reserve the right to take legal action in such cases.
Contact Information
If you have any questions in respect to this policy or if you think that this policy is not being complied with, please send an email to [email protected] or a letter to the following address:
Actonic GmbH An der Schelmenhalde 35
71665 Vaihingen an der Enz Deutschland
Last modified 2yr ago