About this document
Please also refer to the Information Security Statement.
We do not have any access to customer data beyond the information provided by Atlassian Marketplace over the course of evaluating or purchasing our products and are not going to change that in the future. Therefore, we do not use this data for e.g. analysis, except for data anonymized by Atlassian.
If you have any problems using our products, you may contact our support team. Depending on the issue we may request log files, which you are free to give to us. All log files, including any data that is transferred with them, are only used to analyze and solve your individual issues, nothing further.
We continuously strive to keep our products and data secure for you. If you detect any security vulnerability, please contact our support team and we will immediately find a solution to the issue.
Right to Demand Information
You are entitled to request information on the personalized data saved in respect to you, on the origin of this data as well as on the purpose of the processing at any time.
Contact data provided by the Atlassian Marketplace over the course of evaluating or purchasing our products will be filed and evaluated. This data will, for instance, be used to send relevant information to you, to make using our products more efficient and fun.
Upon accessing our website data like the IP address of your computer, used browser, date, time and retention period will be logged. This data is exclusively used for statistical purposes to improve our internet services and if applicable for contacting you. For data analysis, Google Analytics is used. Google Analytics uses so-called “Cookies” which are text files saved on your computer and shows us how you use our website. The information generated by the cookie concerning your use of this website will be passed on to a Google server in the USA and saved there. Google solely receives the log data of the respective provider which only gives overviews of individuals in isolated cases (e.g. open listing of an individual in a specific case assigned by the provider). On behalf of the operator of this website, Google uses this information to evaluate the use of this website, to compile reports on the website activities and to provide other services related to the use of the website and of the internet. The IP address which is transmitted by your browser in the scope of Google Analytics will not be amalgamated with any other data by Google. Further information, as well as the privacy statement of Google, can be found at http://www.google.com/policies/privacy/.
If you do not wish that your data be collected and used you may opt out of this every time you visit the site (orange window at the top of the screen). Independent of this website, you can prevent cookies being stored generally by adjusting your browser settings. However not allowing cookies may hinder you in using all aspects of this website. Additionally, you may also prevent further data collection including IP addresses etc. by downloading and installing the Google browser plugin: https://tools.google.com/dlpage/gaoptout?hl=de.
Furthermore, we do not log and save any personalized data (e.g. name, address, phone numbers or email addresses) unless you voluntarily choose to provide us with such data (e.g. with a contact- or application form). Voluntarily provided personal data is handled in the strictest confidence by us and is exclusively used to serve the purpose of responding to your inquiry and is never forwarded to third parties.
Please note that the transfer of data on the internet (e.g. during communication by email) may have security gaps. Complete protection of data from interception by third parties is not possible.
In all data protection concerns, you can turn to our data protection officer, you can reach them on [email protected] . Your concerns will be treated confidentially.
We hereby expressly object to third-party use of contact data which has been published in accordance with the editorial requirements, for the transmission of not expressly solicited advertising and information material. We reserve the right to take legal action in such cases.
If you have any questions in respect to this policy or if you think that this policy is not being complied with, please send an email to [email protected] or a letter to the following address:
Actonic GmbH An der Schelmenhalde 35
71665 Vaihingen an der Enz Deutschland